Qualified service and technical support
“I’ve had the new CAD installed, who’s going to teach me how to use it now?”
“I’d like to improve and streamline the way I design. Who can help me?”
“I need to present my products more effectively. Who can I ask?”
Very often, the needs of the engineering department do not merely involve the resolution of software-related problems.
That is why it is essential to choose a trustworthy partner, who is able to support the company through all stages, from installation to training, all the way to qualified consultation and outsourced services.
QS services
The workforce of QS Infor includes experts that know and understand a variety of topics, and it is therefore able to offer:
In the classroom at our site, online or directly at the client’s site, we provide courses on:
- AutoCAD
- Autodesk Inventor, basic and advanced
- FEM (Inventor Nastran)
- CAM (Inventor CAM)
- Rendering (3ds Max) and presentation tools (VRED)
- Revit Architecture and BIM
- Optimised presentations
- Improvement of data management and connected flows
- Creation of mock-ups for layouts
- Creation of static rendering, videos and virtual reality
Technical support: an important advantage
Contact us
- QS Infor offers a support service to its clients, over the telephone as well as on site, at the client’s premises.
- Theticketing service is active every day from 8:30am to 1pm and from 2pm to 5:30pm.
Software support and help desk
- At the QS headquarters there are always specialised technicians on hand, ready to connect remotely to solve any problem.
- Requests for support are accepted either by calling QS or through the effective online ticket system that makes the service even faster.
- The answer to the client is guaranteed within 4 hours of the call or ticket request.